Terms of Service

1. The service

ClawBuildr provides outbound outreach tooling (email and LinkedIn automation, lead sourcing, sequencing and reply handling) to registered accounts. By creating an account you accept these terms.

2. Your account

• You are responsible for your login credentials and for activity under your account.
• One person per account unless a team plan is agreed in writing.
• You must provide accurate registration information and keep it current.

3. Acceptable use

You agree not to use ClawBuildr to:

• send unlawful, deceptive, harassing or spam messages, or messages that violate anti-spam rules (including Dutch Telecommunicatiewet / EU ePrivacy opt-out requirements);
• impersonate others or falsify sender identity;
• upload malware, scrape the service at scale, or probe/bypass security and rate limits;
• resell or sublicense your account without written permission.

You are the controller of your outreach campaigns and must have a lawful basis for contacting the people you contact, honour opt-out requests, and comply with the GDPR and local marketing laws.

4. Plans, limits and payment

• Prices and included limits are shown on /pricing and form part of these terms.
• Paid plans renew monthly until cancelled. Cancel any time; the plan runs to the end of the paid period, then falls back to free-trial limits.
• When a monthly cap is reached, sending pauses until the next cycle or an upgrade — we never bill overages without your explicit approval.
• The free trial lasts 14 days and requires no payment details.

5. Your data

You own your workspace data. We process it as described in the Privacy Policy. Export is always available (GET /api/gdpr/export); deletion is available from the same interface.

6. Availability

We aim to keep the service running but provide it "as is" without guarantees of uninterrupted availability. Maintenance and incidents may cause downtime; see /status.

7. Liability

To the maximum extent permitted by law, our total liability for claims arising from the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages, lost profits, or damages resulting from your campaigns or your use of third-party platforms (such as email or social networks).

8. Termination

You may delete your account at any time. We may suspend or terminate accounts that breach these terms, create legal risk, or abuse the platform; where reasonably possible we will give notice and allow you to export your data.

9. Changes and law

We may update these terms; material changes will be announced in the product or by email with a new date above. Dutch law applies; the courts of the Netherlands have jurisdiction, subject to mandatory consumer protections in your country of residence.